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The conversation surrounding Generative AI has decisively shifted from “what is it?” to “how fast can we change?” While GenAI is often framed as a technological leap, its true disruption lies in how it rewrites the rules for talent, training, operating models, and leadership culture, especially in knowledge-driven industries. Leaders pointed to a generational divide: early-career employees adopt GenAI as naturally as spreadsheets, while mid-level professionals - often gatekeepers of process and institutional knowledge - remain hesitant or unsure how to apply it. This "messy middle" is now the greatest barrier to widespread adoption.
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